Processors, Sub-processors and Infrastructure Providers

Release date: January 4, 2022
Last updated: Feb 22, 2024

This document describes the processors, sub-processors and the infrastructure providers of the WOVN.io services and web sites, managed and operated by Wovn Technologies, Inc.

List of processors as a Data Controller

As shown in following tables, we entrust the processing of your personal information to the respective trustees as a data controller insofar as may be necessary for the purposes described in “2. PURPOSE AND LAWFUL BASIS” of WOVN.io PRIVACY POLICY.

• Information we retain for the management of your account and contract, provision and maintain of services, etc.

Processors	HQ Location
Amazon Web Service, Inc.	US
HiCustomer	Japan
Hubspot, Inc.	US
Rollbar, Inc.	US
Salesforce, Inc.	US
Sumo Logic, Inc.	US
Zuora	US

• Your information necessary for facilitating payment

Processors	HQ Location
PAY, Inc.	Japan
Stripe Inc.	Ireland, US

• Information on the use of our website or services to help improve them

Processors	HQ Location
Adobe, Inc.	Japan
Datadog, Inc.	US
Google LLC	US
Hotjar Ltd.	Republic of Malta
Hubspot, Inc.	US

• Information about your social networking accounts and web browser IDs (Social networking service provider plug-ins are embedded in the Website)

Processors	HQ Location
Google LLC	US
LinkedIn Corporation	US
Meta Platforms, Inc.	US
Twitter, Inc.	US

• Information entered in the inquiry form on the Website

Processors	HQ Location
Adobe, Inc.	US
Atlassian, Inc.	Australia
nulab	Japan
Salesforce, Inc.	US
Zendesk, Inc.	US

• Information necessary for sending surveys and collecting information

Processors	HQ Location
Google LLC	US
Momentive.ai	US

• Information necessary for notifying about maintenance of or system issues with the Services

Processors	HQ Location
Atlassian, Inc.	Australia
Mailchimp	US

• Information necessary for providing seminar or event announcements, providing updates on new products, conducting marketing activities, market research, and exploring new sales opportunities.

Processors	HQ Location
Adobe, Inc.	US
Hubspot, Inc.	US
Mailchimp	US
Salesforce, Inc.	US

• User activity and page visit information to the Website collected by cookies and other similar technologies by third party advertising service providers we use (User activity and page visit information collected by a third party will be processed according to the related third party’s privacy policy.)

Processors	HQ Location
CRAID, Inc.	Japan
Google LLC	US
LinkedIn Corporation	US
Meta Platforms	US
Microsoft Corporation	US
Sansan, Inc.	Japan
Sendenkaigi Co., Ltd.	Japan
Yahoo Japan Corporation	Japan

List of sub-processors and infrastructure providers as a Data Processor

Sub-processors and Infrastructure providers	HQ Location
Amazon Web Services, Inc.	US
Atlassian, Inc.	Australia
Datadog, Inc.	US
DeepL SE	Germany
Fastly, Inc.	US
Gengo, Inc.	Japan
Google LLC	US
Microsoft Corporation	US
Mirai Translate, Inc.	Japan
MongoDB, Inc.	US
OpenAI LLC	US
Phrase a.s.	Czech Republic
RAKUS Co.,Ltd.	Japan
Replicate, Inc.	US
Rollbar, Inc.	US
Salesforce, Inc.	US
Sumo Logic, Inc.	US
Zendesk, Inc.	US

When you request us the professional translation service, we may entrust the processing translation to the following sub-processors mainly.

Sub-processors	HQ Location
Amitt Co., Ltd.	Japan
Honyaku Center Inc.	Japan
Kawamura International Co., Ltd.	Japan
Torindo Co., Ltd.	Japan
Japan Visualmedia Translation Academy Co., Ltd.	Japan